Refund Policy
We want you to love your purchase! If for any reason you are not satisfied, you have 14 days from the date of delivery to request a return.
Non-Returnable Items
We do not accept returns on:
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Final sale or clearance items
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Gift cards
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Personalized or custom-made products
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Beauty or personal care items that have been opened or used
How to Request a Return
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Email us at romebeautyllc@gmail.com within 14 days of receiving your order.
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Include your order number, the item(s) you’d like to return, and the reason for the return.
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We’ll provide return instructions and a return shipping address.
Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 5–7 business days.
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Original shipping fees are non-refundable.
Need Help?
If you have any questions or need help with a return, contact us at romebeautyllc@gmail.com.